Customer Service

Coral Club United States
24/7 customer support

Toll free
+1 844-224-9987

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Office

№538, United States, Georgia
Georgia Closing at 05:00 PM

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How we can help?

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STEP 1

Please select the needed section, so we can assist you better.

STEP 2
STEP 3

Payment

Delivery

Return

Registration

Write an e-mail

Credit Card

PayPal

Coral Wallet

Shipping information

Tracking

Items in good condition

Defective items

Not accepted orders

Non-returnable items

Why become a Coral Club Member?

How to become a Club Member?

Become an Independent Distributor

I have forgotten my password

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STEP 3

Please select the needed section, so we can assist you better.

STEP 2
STEP 3

Credit Card

For your convenience, the following credit cards can be used as payment:
-Visa
-MasterCard
-Discover
-American Express

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PayPal

PayPal is a popular online payment system. It requires that you create an account with PayPal, but once you do so, making payments is fast and simple.

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Coral Wallet

Premium Members are eligible to receive discounts that can be applied toward future purchases. These discounts are placed in an online account called CoralWallet. When paying for an order, CoralWallet will appear as a payment option with the amount of discount available. That discount can be used for partial or full payment of an order.

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Shipping information

Orders are delivered to your door. If the payment for the order was received after 12:00, the parcel is sent to the courier service the next day. All orders are shipped from Atlanta, Georgia.

Shipping options:

«FedEx Ground»

Shipping cost:

$7,99 for orders under $100;
FREE for orders over $100.

Delivery takes 2-7 work days, depending on your location.

«FedEx Express»

Shipping cost:

$ 15.99 (regardless of the order amount).

Delivery takes 2-3 work days.
Only to Arizona, California, Colorado, Nevada, Oregon and Washington.

«USPS Priority Mail»

Shipping cost:

$19,99 for orders under $175;
FREE for orders over $175.

Delivery takes 3-4 work days.
Only to Alaska and Hawaii.

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Tracking

After paying for the order, you will receive a confirmation letter from the courier service, it must contain the tracking number of the order, use it for parcel tracking on their website.

In order to clarify the nearest FedEx branch, to change delivery point or time of delivery, you need to contact the company's office in your region. You can find contacts by the link.

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Items in good condition

Returns of items in good condition can be done for a full refund, less:

Orders where Shipping & Handling was charged to the customer
Cost of Shipping & Handling
Orders where Shipping & Handling was free to the customer
A 10% restocking fee may apply to some returns at the discretion of Coral Club.

The customer has up to 15 calendar days from the date of receiving the product to inform CORAL CLUB of the desire to return it. Once CORAL CLUB agrees to accept the return, CORAL CLUB will issue to the customer an RMA # (Return Merchandise Authorization). The product must be returned in marketable condition (unopened, unaltered and resaleable) as determined by the Company. The customer is responsible for the cost of shipping the product back to CORAL CLUB. The customer must ship the product through a form of delivery that can be traced (e.g., FedEx or UPS).

The tracking number must be provided to CORAL CLUB
The product must be received within fourteen (14) calendar days of contacting the Company for USA
The product must be received within twenty-one (21) calendar days of contacting the Company for Canada
The customer must clearly indicate on the box the RMA#, otherwise CORAL CLUB will not be able to determine to whom the refund should be provided
CORAL CLUB will only provide a refund once we receive the product and verify that it is in marketable condition

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Defective items

CORAL CLUB will determine if the product is indeed defective

CORAL CLUB may request photo/video evidence and/or that the product is shipped back to CORAL CLUB before a decision is made

CORAL CLUB will determine whether shipment can be pre-paid or if the customer should pay for shipment, to be reimbursed later (if the product is deemed to be defective)

The customer has up to 15 days from the date of receiving the product to inform CORAL CLUB (in writing) that the product is defective

If it appears that the damage was done in transit by the shipping company, it is the customers responsibility to cooperate with CORAL CLUB in filing a claim with the shipping company

Once CORAL CLUB determines that the product is indeed damaged, CORAL CLUB will at its discretion choose to exchange the product or provide a refund, including the cost of shipping, if applicable.

CORAL CLUB reserves the right to exchange for the same or analogous product, as determined by the company

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Not accepted orders

The Company may charge a fee of $10 for shipments refused at the point of delivery

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Non-returnable items

All products sold at a discounted price or as part of a promotion are considered Final Sale and are not returnable unless damaged or defective.

All returns are at the sole discretion of the Company.
All refunds are provided strictly to the person who made payment and in same method that payment was made.

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Why become a Coral Club Member?

By becoming a Coral Club Member, you instantly receive a 20% discount on products. You can also start to earn rewards by recommending our products to others.

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How to become a Club Member?

To become a Coral Club member, you need to be referred by an existing club member. To register, click here

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Become an Independent Distributor

In order to become a Coral Club independent distributor, you need to be referred by an existing distributor and purchase a Distributor Kit. Please read the Distributor agreement and confirm it if you agree with our terms and conditions. We will be in contact with you after receiving your application. To register, click here

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I have forgotten my password

In the Login window, you will find a Forgot your password tool. Simply click there and you will be asked to provide a Member ID and email address. Submit the request and we will email you a link to reset your password. If you are having trouble, please contact us.

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