Customer Service

Coral Club United States
24/7 customer support

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+1 844-224-9987

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№538, United States, Georgia
Georgia Closing at 05:00 PM

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STEP 1

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STEP 2
STEP 3

Registration

Return

Payment

Delivery

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Why become a Coral Club Member?

How to become a Club Member?

Become an Independent Distributor

I have forgotten my password

Items in good condition

Defective items

Not accepted orders

Non-returnable items

Credit Card

PayPal

Coral Wallet

Shipping information

FedEx Ground

USPS Priority Mail

FedEx Express

BACK

STEP 3

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STEP 2
STEP 3

Why become a Coral Club Member?

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By becoming a Coral Club Member, you instantly receive a 20% discount on products. You can also start to earn rewards by recommending our products to others.

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How to become a Club Member?

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To become a Coral Club member, you need to be referred by an existing club member. To register, click here

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Become an Independent Distributor

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In order to become a Coral Club independent distributor, you need to be referred by an existing distributor and purchase a Distributor Kit. Please read the Distributor agreement and confirm it if you agree with our terms and conditions. We will be in contact with you after receiving your application. To register, click here

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I have forgotten my password

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In the Login window, you will find a Forgot your password tool. Simply click there and you will be asked to provide a Member ID and email address. Submit the request and we will email you a link to reset your password. If you are having trouble, please contact us.

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Items in good condition

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Returns of items in good condition can be done for a full refund, less:

Orders where Shipping & Handling was charged to the customer
Cost of Shipping & Handling
Orders where Shipping & Handling was free to the customer
A 10% restocking fee may apply to some returns at the discretion of Coral Club.

The customer has up to 15 calendar days from the date of receiving the product to inform CORAL CLUB of the desire to return it. Once CORAL CLUB agrees to accept the return, CORAL CLUB will issue to the customer an RMA # (Return Merchandise Authorization). The product must be returned in marketable condition (unopened, unaltered and resaleable) as determined by the Company. The customer is responsible for the cost of shipping the product back to CORAL CLUB. The customer must ship the product through a form of delivery that can be traced (e.g., FedEx or UPS)

The tracking number must be provided to CORAL CLUB
The product must be received within fourteen (14) calendar days of contacting the Company for USA
The product must be received within twenty-one (21) calendar days of contacting the Company for Canada
The customer must clearly indicate on the box the RMA#, otherwise CORAL CLUB will not be able to determine to whom the refund should be provided
CORAL CLUB will only provide a refund once we receive the product and verify that it is in marketable condition

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Defective items

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CORAL CLUB will determine if the product is indeed defective

CORAL CLUB may request photo/video evidence and/or that the product is shipped back to CORAL CLUB before a decision is made

CORAL CLUB will determine whether shipment can be pre-paid or if the customer should pay for shipment, to be reimbursed later (if the product is deemed to be defective)

The customer has up to 15 days from the date of receiving the product to inform CORAL CLUB (in writing) that the product is defective

If it appears that the damage was done in transit by the shipping company, it is the customers responsibility to cooperate with CORAL CLUB in filing a claim with the shipping company

Once CORAL CLUB determines that the product is indeed damaged, CORAL CLUB will at its discretion choose to exchange the product or provide a refund, including the cost of shipping, if applicable.

CORAL CLUB reserves the right to exchange for the same or analogous product, as determined by the company

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Not accepted orders

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The Company may charge a fee of $10 for shipments refused at the point of delivery

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Non-returnable items

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All products sold at a discounted price or as part of a promotion are considered Final Sale and are not returnable unless damaged or defective.

All returns are at the sole discretion of the Company.
All refunds are provided strictly to the person who made payment and in same method that payment was made.

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Credit Card

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For your convenience, the following credit cards can be used as payment:
-Visa
-MasterCard
-Discover
-American Express

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PayPal

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PayPal is a popular online payment system. It requires that you create an account with PayPal, but once you do so, making payments is fast and simple.

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Coral Wallet

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Premium Members are eligible to receive discounts that can be applied toward future purchases. These discounts are placed in an online account called CoralWallet. When paying for an order, CoralWallet will appear as a payment option with the amount of discount available. That discount can be used for partial or full payment of an order.

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Shipping information

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In the USA we have chosen FedEx as our shipping partner. We ship out of Atlanta, Georgia. Once we process your order, we will send you an email with a tracking number, confirming that your order has been shipped.

Shipping methods:

Standard shipping - FedEx Ground;
Standard shipping - USPS Priority Mail;
Express shipping - FedEx Express.

Important: orders placed after 12 PM EST will be shipped on the next business day.

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FedEx Ground

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Shipping fee $7.99 per order.
FREE for orders over $100.00.

Orders are delivered within 2-7 business days, depending on your location.

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USPS Priority Mail

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FREE for orders over $175.00. Shipping fee $19.99. Orders are usually delivered within 3-4 business days.

Only to Alaska and Hawaii.

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FedEx Express

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Shipping fee $15.99 regardless of order amount. Orders are delivered within 2-3 business days.

Only to Arizona, California, Colorado, Nevada, Oregon and Washington.

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