Customer Service

For your convenience, the following credit cards can be used as payment:

• Visa
• MasterCard
• Discover
• American Express

PayPal is a popular online payment system. It requires that you create an account with PayPal, but once you do so, making payments is fast and simple.

Premium Members are eligible to receive discounts that can be applied toward future purchases. These discounts are placed in an online account called CoralWallet. When paying for an order, CoralWallet will appear as a payment option with the amount of discount available. That discount can be used for partial or full payment of an order.

Orders are delivered to your door. If the payment for the order was received after 12:00 PM PT, the parcel is sent to the courier service the next day.

Shipping options:

«FedEx Ground»

Shipping cost:

• $8.00 for orders under $200;
• free for orders over $200.

Delivery takes 2-7 business days, depending on your location.

«FedEx Express 2nd Business day»

Shipping cost:

• $31.00 regardless of order value.

Delivery by the end of the 2nd business day.

«FedEx Priority Overnight»

Shipping cost:

• $45.00 regardless of order value.

Delivery by 10:30 AM of the next business day.

«USPS Priority Mail» (Only for Alaska and Hawaii)

Shipping cost:

• $20.00 for orders under $175;
• free for orders over $175.

Delivery takes 3-4 business days.

Orders are delivered to your door. If the payment for the order was received after 12:00 PM PT, the parcel is sent to the courier service the next day.

The service is available for the following states: Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Washington, Wyoming.

Shipping options:

«UPS Ground»

Shipping cost:

• $8.00 for orders under $200;
• free for orders over $200.

Delivery takes 2-7 business days, depending on your location.

«UPS Express 2nd Business day»

Shipping cost:

• $31.00 regardless of order value.

Delivery by the end of the 2nd business day.

«UPS Priority Overnight»

Shipping cost:

• $45.00 regardless of order value.

Delivery by 10:30 AM of the next business day.

After paying for the order, you will receive a confirmation letter from the courier service, it must contain the tracking number of the order, use it for parcel tracking on their websites:

• FedEx;
• UPS.

In order to locate the nearest FedEx branch, reach the company's office in your region. Contacts are by the links:

• FedEx;
• UPS.

We’re excited to be a part of your wellness journey!

If you’re not delighted with your purchase, let us make it right! Please contact our Customer Concierge Team within 30 days of delivery with your Customer ID or Order Number ready.

Customer Concierge Contact:

• Phone: +1 (844) 224-9987
• WhatsApp/Telegram: +1 (437-229-3572)
• Email: support@coral-club.com

Exchange

We don’t do exchanges, please contact us and we’ll find another solution.

Shipping Cost

To show our gratitude, shipping is free on orders US $200 or more in the US, CAD $300 in Canada.
Otherwise, shipping costs are non-refundable.

Missing Order/ Wrong Item

Oops, sorry about that! Let us know within 3 business days of the scheduled delivery date, and we’ll get to the bottom of this!

Damaged Products

We’ve got you! Just send us a photo and we will replace it.

Quality Inquiries

Just send us a photo allowing a full assessment.

Promotional Items

We hope you seized the opportunity to stock up on these incredible promos. Sorry, all promotional items are final sale.

Refund

Sorry this one didn’t work out for you. We hope to remain a part of your wellness journey.
Once we receive your return, we will process your refund within 7 business days.
We’ve started to build something here. Don’t just leave us sitting on your shelf. Expired items are not refundable.

By becoming a Coral Club Member, you instantly receive a 20% discount on products. You can also start to earn rewards by recommending our products to others.

To become a Coral Club member, you need to be referred by an existing club member. To register, click here

In order to become a Coral Club independent distributor, you need to be referred by an existing distributor and purchase a Distributor Kit. Please read the Distributor agreement and confirm it if you agree with our terms and conditions. We will be in contact with you after receiving your application. To register, click here

In the Login window, you will find a Forgot your password tool. Simply click there and you will be asked to provide a Member ID and email address. Submit the request and we will email you a link to reset your password. If you are having trouble, please contact us.