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Items in good condition

Returns of items in good condition can be done for a full refund, less:

  • Orders where Shipping & Handling was charged to the customer
  • Cost of Shipping & Handling
  • Orders where Shipping & Handling was free to the customer
  • A 10% restocking fee may apply to some returns at the discretion of Coral Club.

The customer has up to 15 calendar days from the date of receiving the product to inform CORAL CLUB of the desire to return it. Once CORAL CLUB agrees to accept the return, CORAL CLUB will issue to the customer an RMA # (Return Merchandise Authorization). The product must be returned in marketable condition (unopened, unaltered and resaleable) as determined by the Company. The customer is responsible for the cost of shipping the product back to CORAL CLUB. The customer must ship the product through a form of delivery that can be traced (e.g., FedEx or UPS)

  • The tracking number must be provided to CORAL CLUB
  • The product must be received within fourteen (14) calendar days of contacting the Company for USA
  • The product must be received within twenty-one (21) calendar days of contacting the Company for Canada
  • The customer must clearly indicate on the box the RMA#, otherwise CORAL CLUB will not be able to determine to whom the refund should be provided
  • CORAL CLUB will only provide a refund once we receive the product and verify that it is in marketable condition
Returns

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