Customer Service

For your convenience, the following credit cards can be used as payment:

• Visa
• MasterCard
• Discover
• American Express

PayPal is a popular online payment system. It requires that you create an account with PayPal, but once you do so, making payments is fast and simple.

Premium Members are eligible to receive discounts that can be applied toward future purchases. These discounts are placed in an online account called CoralWallet. When paying for an order, CoralWallet will appear as a payment option with the amount of discount available. That discount can be used for partial or full payment of an order.

We have easy ways to deliver your items right to you!

Free Shipping

• Offered for orders over $200;
• Estimated delivery 2-7 business days.

FedEx Ground

• $8.00 for orders under $200;
• Estimated delivery 2-7 business days.

FedEx Express 2nd business day

• $31.00 regardless of the order value;
• Estimated delivery by the end of 2nd business day.

FedEx Priority Overnight

• $45.00 regardless of the order value;
• Estimated delivery next business day.

Shipping to Alaska and Hawaii

USPS Priority Mail

• Free shipping offered for orders over $200;
• $20.00 for orders under $200.

Estimated delivery 2-4 business days.
Expedited shipping might require an additional day for delivery.

Shipping to Canada

Free Shipping offered for orders over CAD $300.
Estimated delivery 2-5 business days.
CAD $19.00 for orders under CAD $300.
Estimated delivery 2-5 business days.
Expedited shipping methods are available upon request, an additional cost applies.

Shipping Ordering Deadlines

• Orders placed before 12 PM/EST will be processed the same business day;
• Orders placed after 12 PM/EST will be processed the next business day.

Delivery exceptions

It means your package is temporarily delayed while in transit due to unavoidable circumstances: inclement weather, natural disaster, national holidays, address discrepancies. Rural addresses might require additional days for delivery.

Tracking of your package

We will send you an email confirmation once you have placed the order. A second email which contains your tracking number will be sent to you within 24 hours of your order placement.

Please be on a look out for your precious package and notify us within 3 business days if it hasn’t been delivered by the scheduled delivery date.

Still have Questions? Please contact us

• Phone number: 1 844 224 9987
• Telegram, WhatsApp: 1 437 229 3572

We’re excited to be a part of your wellness journey!

If you’re not delighted with your purchase, let us make it right! Please contact our Customer Concierge Team within 30 days of delivery with your Customer ID or Order Number ready.

Customer Concierge Contact:

• Phone: +1 (844) 224-9987
• WhatsApp/Telegram: +1 (437-229-3572)
• Email: support@coral-club.com

Exchange

We don’t do exchanges, please contact us and we’ll find another solution.

Shipping Cost

To show our gratitude, shipping is free on orders US $200 or more in the US, CAD $300 in Canada.
Otherwise, shipping costs are non-refundable.

Missing Order/ Wrong Item

Oops, sorry about that! Let us know within 3 business days of the scheduled delivery date, and we’ll get to the bottom of this!

Damaged Products

We’ve got you! Just send us a photo and we will replace it.

Quality Inquiries

Just send us a photo allowing a full assessment.

Promotional Items

We hope you seized the opportunity to stock up on these incredible promos. Sorry, all promotional items are final sale.

Refund

Sorry this one didn’t work out for you. We hope to remain a part of your wellness journey.
Once we receive your return, we will process your refund within 7 business days.
We’ve started to build something here. Don’t just leave us sitting on your shelf. Expired items are not refundable.

By becoming a Coral Club Member, you instantly receive a 20% discount on products. You can also start to earn rewards by recommending our products to others.

To become a Coral Club member, you need to be referred by an existing club member. To register, click here

In order to become a Coral Club independent distributor, you need to be referred by an existing distributor and purchase a Distributor Kit. Please read the Distributor agreement and confirm it if you agree with our terms and conditions. We will be in contact with you after receiving your application. To register, click here

In the Login window, you will find a Forgot your password tool. Simply click there and you will be asked to provide a Member ID and email address. Submit the request and we will email you a link to reset your password. If you are having trouble, please contact us.